Legal

Privacy Policy

Last updated: July 2026

1. Introduction

3 Orbit Solutions Sdn Bhd ("3OrbSol", "we", "us", or "our") respects your privacy. This policy explains what personal data we collect through this website and our services, how we use it, and the choices available to you, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

2. Information We Collect

We may collect the following categories of information:

  • Contact details you provide directly, such as your name, email address, and company, when you submit a form or email us.
  • Business information relevant to a service engagement (e.g. ESG reporting, consultancy, or trade services), shared with us for the purpose of delivering that service.
  • Basic technical data such as browser type and pages visited, collected automatically to help us maintain and improve the website.

3. How We Use Your Information

We use the information we collect to respond to enquiries, deliver contracted services, improve our website and offerings, and communicate with you about matters relevant to an existing engagement. We do not sell your personal data to third parties.

4. Data Sharing

We do not share your personal data with third parties except where necessary to deliver a service you have requested (for example, a sub-processor supporting a specific product), where required by law, or with your explicit consent.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations.

6. Your Rights

Under the PDPA, you have the right to request access to, correction of, or deletion of your personal data held by us, subject to applicable legal exceptions. To exercise these rights, contact us using the details below.

7. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

9. Contact

For any questions about this Privacy Policy or to exercise your data protection rights, contact us at contact@3orbsol.my.